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Recorded February 04, 2021

How Marketing and Revenue Cycle Can Partner to Improve the Patient Financial Experience

Regardless of efforts to deliver quality care for patients, CareCredit research shows that high costs and poor billing experiences can undermine even the most positive clinical interactions. CareCredit Chief Marketing Officer, Tim Donovan, and Salucro Senior Vice President of Customer Operations, Katie Nelson, discuss creative marketing strategies to improve engagement throughout the patient financial journey.

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