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Salucro's 2022 Trends in Patient Payment Communications Report

The 2022 Trends in Patient Payment Communications report provides data and insights from a comprehensive survey conducted in the spring of 2022 by Salucro Healthcare Solutions. The report identifies key trends across the patient financial engagement experience with an emphasis on billing and payment communication preferences.

There is no “one size fits all” communication solution for patients. It’s important for providers to invest in multiple engagement channels to ensure they successfully meet all of their patient’s expectations.

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"Healthcare providers are at a pivotal point right now, and when it comes to providing choices for their patients, communicating with them through their preferred channel and giving them access to pay the way they want to pay is more important than ever.”
Clayton Bain, Salucro Founder & CEO

of Patients Prefer Digital Communications Over Traditional Mail

of Patients Would Pay More Quickly if Their Billing Notification Preferences Were Used

of Patients Stated They Would Consider Switching Providers Due to a Poor Billing Experience

of Providers Haven't Adopted Any New Billing or Communication Methods in the Last Year

Download Today.
Get Inspired.

Salucro's 2022 Trends in Patient Payment Communications Report

By submitting this information, you are agreeing to our Terms of Service.