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New Data Shows Patient Acquisition Increasingly Impacted by the Consumer Financial Experience

By Natalie Moore / November 19, 2019

A report from Salucro reveals more than three quarters of all patients consider the billing and payment process important when evaluating providersNovember 19, 2019 09:00 AM Eastern Standard Time PHOENIX–(BUSINESS WIRE)–Salucro Healthcare Solutions, a leading healthcare payment technology company, today released the results of its 2019 Patient Payment Technology Report, a survey designed to measure the degree that the payment and billing process impacts brand loyalty and patient turnover. Based on a survey of 1,000 U.S. healthcare consumers, the report suggests that patients place an exceedingly high importance on the financial aspect of their healthcare journey, and that hospitals and medical centers who do not prioritize the process risk patient turnover and jeopardize brand loyalty. New data shows patient acquisition increasingly impacted by the consumer financial experience Tweet this Brand loyalty...

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New Data Shows Patient Acquisition Increasingly Impacted by the Consumer Financial Experience

By Natalie Moore / November 19, 2019

A report from Salucro reveals more than three quarters of all patients consider the billing and payment process important when evaluating providersNovember 19, 2019 09:00 AM Eastern Standard Time PHOENIX–(BUSINESS WIRE)–Salucro Healthcare Solutions, a leading healthcare payment technology company, today released the results of its 2019 Patient Payment Technology Report, a survey designed to measure the degree that the payment and billing process impacts brand loyalty and patient turnover. Based on a survey of 1,000 U.S. healthcare consumers, the report suggests that patients place an exceedingly high importance on the financial aspect of their healthcare journey, and that hospitals and medical centers who do not prioritize the process risk patient turnover and jeopardize brand loyalty. New data shows patient acquisition increasingly impacted by the consumer financial experience Tweet this Brand loyalty...

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