Written by Salucro on Oct 1, 2019

Salucro and Ontario Systems Launch New Payment Integration for Artiva HCx Customers to Drive Collection Efficiencies for Healthcare Revenue Recovery Teams


Salucro Healthcare Solutions, a leading healthcare payment technology company, today announced a new payment integration with Ontario Systems. Salucro will integrate with the Ontario Systems Artiva HCx™ platform to offer cohesive payment workflows to Artiva HCx customers and help drive collection efficiencies.

With the continued rise in patient responsibility and pressure for Revenue Cycle teams to reduce their cost to collect, healthcare providers are looking for increased efficiencies from their collection teams and third-party partners. The new integration brings together market-leading workflow management and productivity tools with advanced payment functionality, delivering a seamless workflow to both patients and Artiva HCx users.

“We are so excited to expand our partnership with Ontario Systems with this new integration,” says Rebecca Truscott, Vice President of Strategy and Business Development, Salucro. “Our teams have always had complimentary visions, centered around delivering amazing patient financial experiences and driving agent productivity with great workflow tools. This latest collaboration brings these visions together in a way that will deliver very tangible results for our customers.”

Ontario Systems healthcare customers can now securely collect payments, set up recurring payment plans, manage transactions, and access 24/7 live chat from directly within the Artiva HCx workflow. The new integration supports single sign-on, prefills all relevant patient information, and masks call recordings at the point of collecting sensitive cardholder data to improve PCI compliance.

“We are pleased we can now offer this new integrated payment workflow functionality within our Artiva HCx solution,” said Steve Scibetta, Vice President and General Manager, Ontario Systems. “Partnering with a market-leader like Salucro enables us to enhance our technology and allows our customers to improve both collection efficiencies and patient satisfaction.”

“We are pleased we can now offer this new integrated payment workflow functionality within our Artiva HCx solution”

The integration also eliminates the need for agents to toggle between multiple screens and payment systems in order to complete what is now a simple, streamlined, and secure patient payment transaction. Additionally, revenue recovery leaders no longer have to worry about cross-training their teams on multiple platforms and payment systems.

This press release was originally released on 10/01/2019 via Business Wire.


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