4 Ways to Lower Costs with Online Bill Pay

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Today, more patients expect a convenient, online payment option from their healthcare providers. Reduce unpaid medical billings for your office or facility while increasing patient satisfaction, just by letting patients pay online.

Here are four simple ways Online Bill Pay can reduce your facility’s spending:

1. Save money on postage and print statements.

Patients can opt-in for paperless statements that arrive quickly and securely in their Inbox. Issuing electronic notifications increases convenience for patients while reducing your mailing and print invoice expenses.

1.    Save money on postage and print statements.
Patients can opt-in for paperless statements that arrive quickly and securely in their Inbox. Issuing electronic notifications increases convenience for your patients while reducing mailing and print invoice expenses for your office or facility.

2. Maintain staffing costs with simple FTE savings.

Online Bill Pay lets employees make better use of their time. As more patients make payments online, fewer representatives will be required for telephone or Point of Service transactions. This allows your facility to reallocate those professionals to other roles where they can best support your organization and add new value.

3. Eliminate unnecessary payments terminals and software.

Gradually cut back on the amount of hardware and phone lines you rent or maintain for in-facility payment terminals as Online Bill Pay transactions rise.

4. Improve patient compliance and reduce your investment in Early-Out programs.

More bills are paid online. Americans paid over $7 billion in bills online last year – more than half of the total bill payments made in the country. Offering a solution for quick online payments instead of requiring patients to call in or send a check in the mail can increase the number of patients paying after the first invoice.

Also, offering options online like Bill Me Later, a PayPal service, lets facilities receive payment for procedures once the patient is approved for funding, while giving the patient time to pay. Bill Me Later and PayPal are both available with Salucro’s Online Bill Pay.

Need an Online Bill Pay solution for your facility?

Salucro can help. Our clients receive Online Bill Pay at no charge when they select Salucro Healthcare Solutions as their payment processor. Contact us to learn more.

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