Market survey data shows that patient acquisition is increasingly impacted by the consumer financial experience. In fact, 44% of patients surveyed stated that it was very important that they had a positive clinical and financial experience with their doctor when evaluating a new medical provider. Download our Patient Payment Technology Report to learn more and prepare your team to provide better patient financial experiences.
“We tend to think first and foremost about a patient’s quality of care when we evaluate a provider, but the truth is that the patient’s financial journey can have just as much of an impact on their satisfaction with the provider. Hospitals and medical centers that do not prioritize the billing and payment process are putting themselves in a position to lose patients and erode their brand loyalty, even if their clinical care is top notch.”
Clayton Bain, Salucro Founder & CEO