Latest News


How Consumerization and Digitization Create a Massive FinTech Opportunity in Healthcare Payments

By Clayton Bain / January 11, 2021

An Interview with Clayton Bain, Founder and CEO of Salucro Healthcare Solutions  As an innovative technology leader, Clayton drives the company’s strategic vision, development, and technology partnerships while building international relationships. In 2004 Clayton transformed his small web development company into one of the leading healthcare fintech companies serving some of the largest names in healthcare across the US, Canada, UK, UAE, and India.   What is the vision behind Salucro and what problems are you trying to solve?  When we think about our experiences in the retail world, we are often met with amazing digital experiences, especially online, that we tend to take for granted. Healthcare consumers come to expect these same experiences from their healthcare providers but are often met with confusing payment and billing processes, limited self-service capabilities, and payment options that...

Salucro Partners with CareCredit to Deliver Financing Options to Healthcare Providers, Integrated with the Salucro Payment Platform

By Natalie Moore / August 11, 2020

Delivering access to patient-friendly financing options to simplify the healthcare payment process for patients and healthcare providers nationwide Salucro Healthcare Solutions, a leading healthcare payment technology company, today announced the addition of CareCredit to its patient payment and billing platform, combining CareCredit’s flexible patient financing products with Salucro’s revenue cycle focused patient financial engagement solutions. In the 2019 Patient Payment Technology Report, Salucro found that if the flexibility was offered, 10% of surveyed patients would prefer to utilize a healthcare-specific third-party financing option, and 22% would prefer to leverage a flexible recurring payment plan when paying for their healthcare services. With the launch of this partnership, health systems and healthcare providers using Salucro’s platform, along with their patients, will have the opportunity to pay with an expanding set of payment options...

Salucro and Ontario Systems Launch New Payment Integration for Artiva HCx™ Customers to Drive Collection Efficiencies for Healthcare Revenue Recovery Teams

By Natalie Moore / October 1, 2019

Delivers a seamless workflow to both patients and Artiva HCx users Phoenix, AZ, October 1, 2019 — Salucro Healthcare Solutions, a leading healthcare payment technology  company, today announced a new payment integration with Ontario Systems. Salucro will integrate with the Ontario Systems Artiva HCx™ platform to offer cohesive payment workflows to Artiva HCx customers and help drive collection efficiencies. With the continued rise in patient responsibility and pressure for Revenue Cycle teams to reduce their cost to collect, healthcare providers are looking for increased efficiencies from their collection teams and third-party partners.  The new integration brings together market-leading workflow management and productivity tools with advanced payment functionality, delivering a seamless workflow to both patients and Artiva HCx users. “We are so excited to expand our partnership with Ontario Systems with...

Salucro launches new payment integration with GoRev, offering fully-integrated payment technology to GoRev customers

By Natalie Moore / May 28, 2019

Salucro, the leading provider of cloud-based, patient payment technology solutions, continues to expand their integration capabilities by announcing their availability in the GoRev Health Information System and Revenue Cycle Technology Suite. GoRev brings enterprise-level functionality to a cost-effective Health Information System, with features that are designed to make healthcare practices more profitable by automating time-consuming processes.   Salucro’s integration with GoRev will allow GoRev users to leverage Salucro’s fully-integrated payment application directly within the GoRev workflow, helping to make the collection process easier and more efficient, while providing patients with the best financial experience throughout the process. “We are always looking to work with other innovative healthcare technology providers, which is why we are excited to announce our partnership and new integration with GoRev. Our team strives to make the patient payment...

Salucro Releases New Patient Financing Solution on Ingenico Group’s Latest EMV-Enabled and PCI-Certified Tablet Devices to the Healthcare Provider Market

By Natalie Moore / July 11, 2018

Salucro, a healthcare technology company with an exclusive focus on patient payments, continues to deliver innovative payment solutions to the healthcare provider market, leading to improved patient financial experiences and increased collections. Salucro’s new platform now provides access to fully-integrated recourse and non-recourse lending, and allows patients to review, select, and confirm patient financing at the point-of-service. This comes in addition to continuing to support a provider’s internally-managed payment plans. Providers now have more accurate evaluations of payment risk and can offer patients tailored financial options to best meet the needs of the individual. This advanced payment platform combines the power of industry-leading eligibility and estimation tools, propensity-to-pay scoring, healthcare-focused financing partners, and a unique interactive hardware interface. “Our longstanding partnership with Ingenico Group has allowed us to continue to...

Salucro Adds New Hyperspace Payment Integration To The Epic App Orchard

By Natalie Moore / June 18, 2018

Salucro, a true end-to-end payment platform that facilitates better patient financial engagement across the revenue cycle, is thrilled to announce that the Salucro Provider Payment Solution is now available in the Epic App Orchard. Salucro’s innovative payment platform is now integrated within Epic Hyperspace through the App Orchard. This new integration, Salucro’s second App Orchard release this year, enables healthcare provider collection teams to efficiently collect patient payments using Salucro’s smart collection user experience without ever leaving the Hyperspace workflow. This latest integration embeds Salucro’s application directly within Hyperspace, allowing healthcare provider users to launch the Salucro Payment Platform through SMART on FHIR® single sign-on, and leverage all of Salucro’s payment functionality. These advanced payment features include access to tailored payment plans, financing options, support for EMV, P2PE, check scanning...

Salucro Customers Can Now Accept Mobile Patient Payments With Venmo

By Natalie Moore / March 12, 2018

Salucro is excited to announce the addition of Venmo, a popular social payment service, to their growing number of available payment options. Salucro is leading the initiative to offer more patient friendly payment options by allowing patients to use the Venmo mobile application to make healthcare payments easily and securely.  Patients can now make payments through the Salucro Patient Payment Portal by selecting the existing PayPal payment button then choosing Venmo. With the addition of Venmo, Salucro is providing payment options designed to help drive revenue from millennial consumers. Salucro’s product vision is aimed at continued innovation to provide advanced technology that will accommodate each and every patient payment scenario and payment preference. “Offering more ways to accept patient payments is essential in helping healthcare providers improve their patient responsibility...

The Salucro Payment Platform Joins The Epic App Orchard

By Natalie Moore / February 26, 2018

Salucro provides patients with an efficient payment experience without leaving the Epic MyChart application. Salucro, an advanced payment platform, is now available in Epic’s App Orchard. The Salucro Patient Payment Solution allows a patient to make a payment using a Salucro iframe directly within the MyChart application. The Salucro iframe protects payment data while patients are using the credentialed login, guest checkout or the MyChart Mobile App, which will help reduce the healthcare provider’s PCI scope. This integration allows providers to leverage Salucro’s advanced payment platform to make patient payment collections easier and more efficient. The Epic App Orchard is a marketplace for applications that have been built on top of the Epic Platform. Epic’s App Orchard helps businesses improve the value of the products and services marketed to the Epic...

Salucro Integration With Epic Live At Greater Hudson Valley Health System

By Natalie Moore / January 12, 2018

Salucro’s integration with Epic streamlines payment workflows and improves the user experience. Salucro, a cutting-edge payment platform that provides access to more payment options and addresses patient financing needs, is now integrated into Epic’s market-leading EHR software at Greater Hudson Valley Health System. This integration provides users the ability to leverage Salucro’s advanced payment platform to make patient payment collections easier and more efficient. As a healthcare specific, cloud-based payment platform, Salucro strives to meet the changing demands for collection of patient payments. The need for integration into existing EHR and patient accounting systems helps to increase collections, improve efficiency and enhance patient engagement. Salucro’s integration with Epic allows users to collect patient payments in one unified platform without disrupting the existing workflow. In addition, the Salucro and Epic integration...

These Patient Experience Core Values are Simple, but Powerful

By Ryan Scott / June 15, 2015

I got into Healthcare Finance after Nursing because it was a great opportunity to challenge myself and assist patients in a different way. I like identifying process issues or problems, making adjustments, and seeing improvement. That daily challenge keeps me passionate about receivables and healthcare. The Patient Experience is Paramount and Expectations are Changing The patient experience is crucial in recruiting and retaining a strong patient base. If a patient has a bad experience in clinical or non-clinical areas, they will not continue to choose your facility. Patient experience has changed in that patients now expect quality service in an immediate time frame. They want to be greeted with a smile and have everything planned prior to their arrival. Most patients do not want to wait in Access areas. They want...

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